Coach Sales Advisor

Shanghai • China

Monday, March 24, 2025

Coach, a prominent brand under the Tapestry, Inc. umbrella, is renowned for its modern luxury accessories and lifestyle collections. Tapestry, Inc. is a leading global house of brands that also includes Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace, offering opportunities for professional growth and development.

1. Engage with customers to provide exceptional service and ensure a memorable shopping experience.
2. Maintain in-depth knowledge of Coach products to effectively communicate features and benefits to customers.
3. Achieve individual sales goals and contribute to the overall store performance.
4. Assist in visual merchandising and maintaining store appearance to uphold brand standards.
5. Handle customer inquiries and resolve any issues to ensure customer satisfaction.

1. Previous experience in a retail or customer service environment preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks efficiently.

1. Proficiency in Mandarin and English.
2. Strong sales and negotiation skills.
3. Customer-focused with a proactive approach to problem-solving.

At least 1 year of experience in retail sales or a related field is preferred.

Employees enjoy a comprehensive benefits package, including employee discounts, health insurance, and opportunities for career advancement within the Tapestry, Inc. family of brands.

Coach prides itself on a culture that values creativity, collaboration, and inclusivity. Employees are encouraged to bring their unique perspectives and ideas to the table, fostering an environment where innovation thrives.