Coach Retail Supervisor

York • UK

Tuesday, May 13, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade New York, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive environment that encourages creativity and innovation, offering employees opportunities for growth and development within the luxury fashion industry.

1. Oversee daily retail operations and ensure exceptional customer service.
2. Manage and motivate sales associates to achieve sales targets.
3. Maintain visual merchandising standards in line with brand guidelines.
4. Handle customer inquiries and resolve issues efficiently.
5. Assist in inventory management and stock replenishment.
6. Conduct staff training and performance evaluations.

1. Previous experience in a supervisory role within the retail industry.
2. Proven track record of achieving sales targets.
3. Strong understanding of luxury retail operations.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in retail management software.
4. Exceptional customer service skills.

A minimum of 2-3 years of experience in a retail supervisory position, preferably within the luxury sector.

A high school diploma or equivalent is required; a degree in business or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry group.

Coach fosters a dynamic and inclusive workplace culture that values diversity and encourages creativity. Employees are empowered to express their individuality while contributing to the brand's legacy of craftsmanship and innovation.