Coach Retail Supervisor

Toronto • Canada

Tuesday, October 14, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive environment that encourages collaboration and innovation, offering employees opportunities for growth and development within the luxury fashion industry.

1. Oversee daily retail operations to ensure smooth and efficient functioning.
2. Lead and motivate sales associates to achieve sales targets and deliver exceptional customer service.
3. Implement and maintain visual merchandising standards to enhance the store's aesthetic appeal.
4. Manage inventory levels and ensure stock replenishment is timely and accurate.
5. Resolve customer inquiries and complaints to maintain high levels of customer satisfaction.
6. Assist in recruitment, training, and development of store staff.

1. Proven experience in a supervisory role within the retail sector, preferably in luxury fashion.
2. Strong leadership and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
4. Excellent problem-solving abilities and attention to detail.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing acumen
4. Inventory management
5. Visual merchandising

A minimum of 2-3 years of experience in a retail supervisory position, preferably within the luxury fashion industry.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a dynamic and inclusive workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to express their individuality and contribute to the brand's innovative spirit.