Coach Retail Supervisor

London • UK

Wednesday, April 30, 2025

Coach, a prominent brand within the tapestry of luxury fashion, is renowned for its commitment to craftsmanship and innovative design. As part of the esteemed Tapestry Inc., Coach offers a dynamic and inclusive work environment that champions creativity and professional growth, making it a coveted employer in the luxury retail sector.

1. Oversee daily retail operations to ensure exceptional customer service and sales performance.
2. Lead and motivate a team of sales associates to achieve sales targets and maintain high standards of customer engagement.
3. Manage inventory levels and visual merchandising to align with brand standards.
4. Handle customer inquiries and resolve issues to enhance customer satisfaction.
5. Collaborate with management to implement store policies and procedures.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong understanding of retail operations and customer service principles.
3. Ability to lead and inspire a team to achieve sales goals.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in retail management software and point of sale systems.

A minimum of 2 years of experience in a supervisory position within the retail sector, with a focus on luxury brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a collaborative and innovative culture that values diversity and inclusivity. Employees are encouraged to express their creativity and are supported in their professional development within a vibrant and dynamic work environment.