Coach Retail Sales Supervisor

London • UK

Friday, May 16, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, a leading global house of brands. Known for its modern luxury accessories and lifestyle collections, Coach is committed to innovation and authenticity. As an employer, Coach offers a dynamic and inclusive environment where creativity and collaboration are encouraged.

1. Oversee daily retail operations to ensure smooth and efficient functioning.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Provide exceptional customer service and handle customer inquiries and complaints.
4. Maintain visual merchandising standards to enhance the store's aesthetic appeal.
5. Train and develop sales associates to enhance their product knowledge and sales skills.
6. Manage inventory levels and ensure accurate stock management.
7. Collaborate with management to implement sales strategies and promotional activities.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.

1. Excellent leadership and interpersonal skills.
2. Strong communication and organizational abilities.
3. Proficiency in retail management software and Microsoft Office Suite.
4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Minimum of 2 years of experience in a retail supervisory position, preferably within the luxury fashion sector.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a culture of creativity and collaboration, where employees are encouraged to bring their unique perspectives and ideas. The company values diversity and inclusivity, providing a supportive environment for professional growth.