Coach Retail Sales Supervisor

London • UK

Friday, March 7, 2025

Coach, a leading American design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry, Inc. is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a collaborative and dynamic work environment, fostering growth and creativity.

1. Oversee daily retail operations and ensure sales targets are met.
2. Lead and motivate the sales team to provide exceptional customer service.
3. Maintain visual merchandising standards in line with brand guidelines.
4. Handle customer inquiries and resolve complaints efficiently.
5. Train and develop team members to enhance their skills and performance.

1. Proven experience in a supervisory role within retail sales.
2. Strong understanding of luxury fashion retail dynamics.
3. Ability to lead and inspire a team.

1. Excellent leadership and interpersonal skills.
2. Proficient in retail management software.
3. Strong analytical and problem-solving abilities.

Minimum of 2 years in a supervisory position within the retail industry, preferably in luxury fashion.

Bachelor's degree in Business, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Coach fosters a culture of inclusivity, creativity, and innovation. As part of Tapestry, Inc., employees are encouraged to express their individuality while contributing to the brand's legacy of craftsmanship and modern design.