Coach Retail Sales Lead Supervisor

Charlotte • USA

Saturday, December 28, 2024

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting enduring and exquisite products. As part of the Tapestry portfolio, Coach is aligned with a global house of brands that champions innovation, inclusivity, and optimism. Tapestry is dedicated to fostering equity, inclusion, and diversity, making it a dynamic and inspiring workplace.

1. Lead and inspire a sales team to achieve and exceed sales goals through strategic clienteling and relationship management.
2. Develop and implement sales strategies to enhance customer engagement and drive revenue.
3. Stay abreast of market competition and fashion trends to maintain a competitive edge.
4. Manage and maintain relationships with both new and existing clients.
5. Ensure the team delivers exceptional customer service, meeting the expectations and requirements of both internal and external customers.
6. Work a flexible schedule, including nights and weekends, to meet business needs.

1. Minimum of 1 year of management experience in luxury retail.
2. Proven track record of achieving sales targets and driving results.
3. Strong leadership and team development capabilities.

1. Exceptional interpersonal and communication skills.
2. Strategic thinking and problem-solving abilities.
3. Ability to adapt to change and manage ambiguity.
4. Customer-focused with a strong understanding of clienteling.

At least 1 year of previous management experience in luxury retail is preferred.

Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.

Coach fosters a culture of inclusivity and innovation, where creativity and courage are valued. As part of the Tapestry family, the company is committed to developing its employees and providing a supportive and dynamic environment for career growth.