Coach Retail Sales Supervisor

Bethesda • USA

Thursday, November 13, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive and innovative environment where employees can thrive and contribute to the brand's legacy of craftsmanship and creativity.

1. Oversee daily retail operations and ensure exceptional customer service standards are met.
2. Lead and motivate the sales team to achieve sales targets and enhance customer satisfaction.
3. Implement and monitor visual merchandising standards to align with brand guidelines.
4. Conduct regular training sessions to develop team skills and product knowledge.
5. Manage inventory levels and ensure accurate stock management.
6. Handle customer inquiries and resolve any issues promptly and professionally.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to lead and motivate a team effectively.

1. Excellent communication and interpersonal skills.
2. Strong leadership and team management abilities.
3. Proficiency in retail management software and Microsoft Office Suite.
4. Exceptional organizational and multitasking skills.

A minimum of 2 years of experience in a retail supervisory position is required.

High school diploma or equivalent is required; a degree in business or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach is renowned for its collaborative and dynamic work environment, where creativity and innovation are encouraged. The company values diversity and inclusivity, ensuring that all employees feel valued and empowered to contribute to the brand's success.