Coach Retail Sales Associate

Wuhan • China

Sunday, March 23, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade New York, and Stuart Weitzman. Renowned for its craftsmanship and innovative design, Coach offers a dynamic work environment where creativity and excellence are celebrated.

1. Provide exceptional customer service and ensure a positive shopping experience.
2. Assist customers in selecting products that meet their needs and preferences.
3. Maintain store presentation standards and ensure merchandise is displayed appropriately.
4. Process transactions accurately and efficiently using the point-of-sale system.
5. Support inventory management through stock replenishment and organization.
6. Collaborate with team members to achieve sales targets and store goals.

1. Previous experience in retail or customer service is preferred.
2. Strong interpersonal and communication skills.
3. Ability to work in a fast-paced environment and handle multiple tasks.
4. Proficiency in using point-of-sale systems and other retail software.

1. Customer service excellence
2. Sales techniques
3. Communication and interpersonal skills
4. Team collaboration
5. Attention to detail

At least 1 year of experience in retail or a customer-facing role is preferred.

High school diploma or equivalent.

Employees enjoy a comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family.

Coach fosters a culture of inclusivity and creativity, encouraging employees to express their individuality while working collaboratively. The brand values innovation and is committed to sustainability and community engagement.