Coach Retail Sales Associate

Grand Rapids • USA

Saturday, November 8, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive environment where employees are encouraged to express their individuality and creativity.

1. Engage with customers to provide a personalized shopping experience.
2. Maintain a high level of product knowledge to assist customers effectively.
3. Support the store team in achieving sales targets and operational goals.
4. Ensure the store is visually appealing and merchandise is displayed according to company standards.
5. Assist in inventory management and stock replenishment.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks.
4. Flexibility to work varied shifts including weekends and holidays.

1. Customer service excellence
2. Sales acumen
3. Product knowledge
4. Team collaboration
5. Attention to detail

Previous experience in a retail or customer service environment is preferred but not required.

Employees enjoy a generous discount on Coach products, opportunities for professional development, and a supportive work environment.

Coach fosters a culture of creativity and innovation, encouraging employees to bring their unique perspectives to the table. The company values diversity and inclusion, promoting a workplace where everyone feels valued and empowered to grow.