Coach Retail Sales Associate

Charlotte • USA

Monday, October 20, 2025

Coach, a leading American design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry, Inc. is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. As an employer, Coach is renowned for fostering a dynamic and inclusive workplace that encourages creativity and innovation.

1. Assist customers with product selection and inquiries, ensuring a high level of customer satisfaction.
2. Maintain visual merchandising standards to enhance the store's aesthetic appeal.
3. Process transactions efficiently and accurately using point-of-sale systems.
4. Support inventory management by conducting regular stock checks and replenishment.
5. Collaborate with team members to achieve sales targets and store objectives.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and adapt to changing priorities.
4. Basic understanding of sales principles and customer service practices.
5. High level of professionalism and personal presentation.

1. Customer service excellence
2. Effective communication
3. Sales acumen
4. Team collaboration
5. Attention to detail

Prior experience in a retail environment is advantageous, though not mandatory.

High school diploma or equivalent.

Competitive employee discount on Coach products, opportunities for career advancement, and a supportive team environment.

Coach prides itself on a culture of inclusivity and creativity, where employees are encouraged to express their individuality and contribute to the brand's legacy of innovation. The company values teamwork, integrity, and a commitment to excellence.