Coach Retail Lead Supervisor

Coach, a renowned name in the luxury fashion industry, is part of Tapestry Inc., a global house of brands that embraces the exploration of individuality. As an employer, Coach fosters an environment that encourages creativity and innovation, offering employees the opportunity to thrive in a dynamic and inclusive workplace.

1. Oversee daily retail operations to ensure efficiency and effectiveness.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Manage inventory levels and ensure merchandise is displayed according to company standards.
4. Handle customer inquiries and resolve issues promptly and professionally.
5. Train and develop team members to enhance their skills and performance.

1. Proven experience in a supervisory role within the retail sector.
2. Strong leadership and team management abilities.
3. Excellent communication and interpersonal skills.
4. Proficiency in retail management software and systems.

1. Leadership and team management
2. Customer service excellence
3. Inventory management
4. Problem-solving abilities
5. Effective communication

A minimum of 3 years of experience in a retail supervisory position, preferably within the luxury fashion sector.

High school diploma or equivalent; a degree in business or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach prides itself on cultivating a workplace culture that values diversity, inclusivity, and the unique contributions of each team member. The company encourages a collaborative environment where innovation and creativity are at the forefront.