Coach Lead Supervisor

Paramus • USA

Thursday, January 9, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. Known for its commitment to craftsmanship and enduring style, Coach operates under the Tapestry, Inc. umbrella, a conglomerate renowned for its innovative and inclusive approach to luxury fashion. Tapestry, Inc. is dedicated to fostering an environment of equity, inclusion, and diversity, ensuring that all employees are valued and empowered.

1. Oversee daily retail operations and ensure adherence to company policies.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Provide exceptional customer service and resolve any escalated customer issues.
4. Manage inventory levels and ensure accurate product displays.
5. Coordinate staff schedules to meet business needs, including peak retail periods.
6. Implement strategic sales initiatives to enhance store performance.

1. Proven leadership experience in a retail environment.
2. Strong understanding of retail operations and customer service principles.
3. Ability to work a flexible schedule, including nights, weekends, and holidays.

1. Exceptional leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Strong problem-solving and decision-making skills.
4. Proficiency in retail management software and tools.

Minimum of 3 years of experience in a supervisory role within the retail sector.

Bachelor's degree in Business Administration or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of creativity, courage, and collaboration, encouraging employees to bring their authentic selves to work. As part of Tapestry, Inc., the company is committed to innovation and inclusivity, providing a supportive environment where diversity is celebrated and professional growth is nurtured.