Coach Retail Lead Supervisor

Orland Park • USA

Tuesday, April 29, 2025

Coach, a prominent house of modern luxury accessories and lifestyle collections, is part of Tapestry, Inc., a global leader in the fashion industry. Tapestry, Inc. is renowned for its commitment to craftsmanship and innovation, offering a dynamic environment for career growth and development within the luxury retail sector.

1. Oversee daily retail operations to ensure efficiency and effectiveness.
2. Lead and motivate sales associates to achieve sales targets and deliver exceptional customer service.
3. Implement visual merchandising strategies in alignment with brand standards.
4. Manage inventory levels and execute stock replenishment processes.
5. Facilitate training sessions to enhance team performance and product knowledge.
6. Address and resolve customer inquiries and complaints promptly.

1. Proven experience in a supervisory role within a retail environment.
2. Strong understanding of luxury retail operations and customer service excellence.
3. Ability to lead and inspire a team towards achieving sales goals.

1. Leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in retail management software and inventory systems.
4. Strong organizational and multitasking skills.

Minimum of 3 years in a retail supervisory position, preferably within the luxury fashion sector.

Bachelor's degree in Business, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a collaborative and inclusive workplace culture that values diversity and encourages innovation. Employees are empowered to express their creativity and contribute to the brand's legacy of excellence.