Coach Retail Field Trainer

Seoul • South Korea

Thursday, August 14, 2025

Coach, a renowned American luxury fashion house, is celebrated for its exquisite craftsmanship and innovative designs in leather goods, apparel, and accessories. As part of the Tapestry, Inc. conglomerate, Coach benefits from a rich heritage of quality and a commitment to fostering a diverse and inclusive workplace. Tapestry, Inc. is a global leader in the fashion industry, known for its dedication to creativity and sustainability.

1. Develop and implement training programs for retail staff to enhance product knowledge and customer service skills.
2. Conduct in-store training sessions and workshops to ensure consistent brand standards across all outlets.
3. Collaborate with store managers to identify training needs and tailor programs accordingly.
4. Monitor and evaluate the effectiveness of training programs, making necessary adjustments to improve outcomes.
5. Support new store openings by providing comprehensive training to new hires.
6. Maintain up-to-date records of training activities and employee progress.

1. Bachelor's degree in Business, Retail Management, or a related field.
2. Proven experience in retail training and development, preferably in the luxury fashion sector.
3. Strong understanding of retail operations and customer service excellence.

1. Exceptional communication and presentation skills.
2. Ability to engage and motivate a diverse team.
3. Proficiency in Microsoft Office Suite and training software.
4. Strong organizational and time-management skills.

A minimum of 3 years of experience in a retail training role, with a focus on luxury fashion brands.

Bachelor's degree in Business, Retail Management, or a related field.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a dynamic and inclusive culture that values creativity, collaboration, and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence.