Coach Retail Associate

Shanghai • China

Sunday, September 28, 2025

Coach, a leading American luxury fashion brand, is renowned for its exquisite craftsmanship and innovative designs. As part of the Tapestry, Inc. family, Coach is committed to fostering a diverse and inclusive workplace, offering employees opportunities for growth and development within the global luxury retail sector.

1. Provide exceptional customer service to all clientele.
2. Assist customers in selecting and purchasing Coach products.
3. Maintain store presentation and ensure merchandise is displayed according to company standards.
4. Process transactions accurately and efficiently.
5. Support inventory management and stock replenishment.
6. Collaborate with team members to achieve sales targets.

1. Previous experience in retail or customer service is preferred.
2. Ability to work flexible hours, including weekends and holidays.
3. Strong communication and interpersonal skills.

1. Customer service excellence
2. Sales proficiency
3. Team collaboration
4. Attention to detail
5. Problem-solving abilities

A minimum of 1 year of experience in a retail or customer service environment is preferred.

High school diploma or equivalent is preferred.

Employees enjoy a comprehensive benefits package, including employee discounts, health and wellness programs, and opportunities for career advancement within the company.

Coach is dedicated to creating a supportive and dynamic work environment where diversity is celebrated, and employees are encouraged to express their individuality. The brand values innovation and teamwork, fostering a culture of excellence and continuous improvement.