Coach Lead Supervisor

White Plains • USA

Thursday, July 31, 2025

Coach is a renowned American luxury fashion house known for its high-quality leather goods, including handbags, luggage, accessories, and ready-to-wear. As part of the Tapestry, Inc. conglomerate, Coach benefits from a global presence and a commitment to innovation and craftsmanship. Tapestry, Inc. is a leading New York-based house of modern luxury lifestyle brands, fostering a culture of creativity and inclusivity.

1. Oversee daily retail operations to ensure efficiency and profitability.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Act as a brand ambassador, embodying Coach's values and standards.
4. Develop and implement sales strategies to enhance store performance.
5. Monitor inventory levels and coordinate with management to optimize stock.
6. Ensure compliance with company policies and procedures.
7. Facilitate training and development programs for team members.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficient in retail management software and Microsoft Office Suite.
4. Exceptional communication skills.

Minimum of 3 years of experience in a retail supervisory position, preferably in the luxury fashion sector.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional growth within a global luxury brand.

Coach fosters a dynamic and inclusive work environment where creativity and collaboration are encouraged. The brand values diversity and is committed to creating a workplace where all employees can thrive and contribute to the company's success.