Coach Lead Supervisor

Waterloo • USA

Tuesday, October 21, 2025

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which includes other prestigious brands. Tapestry, Inc. is known for its commitment to innovation, craftsmanship, and sustainability, providing a dynamic and inclusive workplace for its employees.

1. Lead and motivate the sales team to achieve and exceed sales targets.
2. Ensure exceptional customer service standards are maintained.
3. Oversee daily store operations and ensure compliance with company policies.
4. Assist in the development and implementation of sales strategies.
5. Monitor inventory levels and coordinate with the supply chain team.
6. Facilitate staff training and development programs.
7. Analyze sales data to identify trends and opportunities for improvement.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in sales and inventory management software.
4. Effective communication and problem-solving skills.

A minimum of 3 years of experience in a retail supervisory position is required.

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Coach fosters a collaborative and innovative culture, encouraging employees to express their creativity and contribute to the brand's legacy. The company values diversity and inclusivity, creating a supportive environment for professional growth.