Coach Lead Supervisor

Waterloo • USA

Saturday, February 8, 2025

Coach, a distinguished name in luxury fashion, operates under the esteemed Tapestry, Inc. umbrella, a global leader in the fashion industry. Renowned for its commitment to quality and innovation, Coach offers a dynamic work environment where creativity and excellence are at the forefront. As part of Tapestry, Inc., Coach is dedicated to fostering a diverse and inclusive workplace, providing equal opportunities for all employees to thrive and excel.

1. Drive sales and operational processes to achieve store success.
2. Model and enforce Coach's selling and service expectations.
3. Collaborate with management to align store strategies with company priorities.
4. Maximize clienteling strategies to meet business objectives.
5. Serve as a brand ambassador to enhance brand loyalty and business growth.
6. Resolve customer issues with a solution-oriented approach.
7. Develop and motivate the team to meet performance goals.
8. Manage daily operational tasks in accordance with Coach standards.
9. Utilize retail systems and reporting tools for informed decision-making.

1. 1-3 years of retail experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.

1. Strong business acumen and adaptability.
2. Excellent interpersonal and communication skills.
3. Ability to manage and motivate a team.
4. Proficiency in retail systems and technology.
5. Physical ability to maneuver sales floor and stockroom.

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach is committed to creating an inclusive and dynamic workplace where employees are encouraged to express their creativity and pursue excellence. The brand values diversity and fosters a culture of collaboration and innovation, ensuring that every team member feels valued and empowered.