Coach Lead Supervisor

Washington • USA

Saturday, March 1, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its exquisite craftsmanship and enduring designs. As part of the Tapestry portfolio, Coach benefits from being within a global house of brands that is committed to innovation, inclusivity, and pushing the boundaries of possibility. Tapestry's dedication to equity, inclusion, and diversity is a cornerstone of its corporate ethos, fostering a dynamic and supportive work environment.

1. Lead and manage a team to achieve sales targets and operational goals.
2. Foster a customer-centric environment by ensuring high standards of customer service.
3. Implement strategic initiatives to enhance store performance and customer satisfaction.
4. Provide coaching and development opportunities for team members.
5. Ensure compliance with company policies and procedures.
6. Oversee inventory management and visual merchandising.
7. Analyze sales data to identify trends and opportunities for improvement.

1. Proven leadership experience in a retail environment.
2. Strong understanding of retail operations and customer service.
3. Ability to motivate and develop a team.
4. Excellent communication and interpersonal skills.

1. Leadership and team management
2. Customer service excellence
3. Strategic thinking and problem-solving
4. Effective communication
5. Sales and performance analysis

Minimum of 3 years of experience in a supervisory role within the retail industry.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a culture of courage, creativity, and customer focus, encouraging employees to embrace change and drive results. The company values diversity and inclusivity, creating a workplace where all employees feel valued and empowered to contribute their best.