Coach Lead Supervisor

Washington • USA

Monday, February 3, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. As part of the Tapestry portfolio, Coach is committed to crafting exquisite, enduring products that embody the inclusive and bold spirit of its hometown. Tapestry, a global house of brands, is dedicated to pushing the boundaries of possibility, fostering innovation, and embracing inclusivity. Coach prides itself on being an equal opportunity employer, focusing on hiring and nurturing the most talented individuals.

1. Lead and supervise the retail team to achieve sales targets and deliver exceptional customer service.
2. Foster a positive and inclusive work environment that encourages team collaboration and morale.
3. Provide actionable feedback and development opportunities for team members.
4. Ensure the store's visual merchandising aligns with brand standards.
5. Manage inventory and ensure stock levels meet customer demand.
6. Handle customer inquiries and resolve any issues with professionalism and tact.

1. Proven experience in a supervisory role within the retail industry.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

1. Leadership and team management
2. Customer service excellence
3. Effective communication
4. Problem-solving and decision-making
5. Time management

A minimum of 2 years in a supervisory position within the retail sector is required.

High school diploma or equivalent is required; a degree in business or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of creativity, courage, and customer focus, encouraging employees to embrace change and innovation. The company values diversity and inclusivity, ensuring a supportive and dynamic work environment where all voices are heard and respected.