Coach Lead Supervisor

Torrance • USA

Friday, November 14, 2025

Coach, a renowned American luxury fashion house, is celebrated for its exquisite craftsmanship and innovative designs. As part of the Tapestry, Inc. family, Coach benefits from the resources and global reach of a leading luxury goods conglomerate, offering employees a dynamic and supportive environment to thrive in.

1. Lead and supervise retail team members to achieve sales targets and deliver exceptional customer service.
2. Act as a brand ambassador, embodying the Coach ethos in all customer interactions.
3. Coordinate with marketing and sales teams to implement promotional strategies.
4. Ensure visual merchandising standards are maintained to reflect the brand's image.
5. Monitor inventory levels and manage stock replenishment efficiently.
6. Provide training and development to team members, fostering a culture of continuous improvement.

1. Proven experience in a supervisory role within the retail sector, preferably in luxury fashion.
2. Strong understanding of sales principles and customer service practices.
3. Ability to lead and motivate a team to achieve performance goals.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in retail management software and Microsoft Office Suite.
4. Exceptional communication skills, both verbal and written.

A minimum of 3 years in a retail supervisory position, with a focus on luxury or high-end brands.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters an inclusive and innovative workplace culture that values diversity and encourages creativity. Employees are empowered to express their individuality while contributing to the brand's legacy of excellence.