Coach Lead Supervisor

Tilton • USA

Tuesday, November 4, 2025

Coach, a renowned American luxury fashion brand, is a part of Tapestry Inc., a global house of brands that also includes Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a dynamic work environment that values creativity and personal growth.

1. Oversee daily operations of the outlet store to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Foster a customer-centric environment by providing exceptional service and resolving customer inquiries.
4. Implement and maintain visual merchandising standards to enhance the customer experience.
5. Conduct regular training sessions to develop team members' skills and product knowledge.
6. Analyze sales data to identify trends and opportunities for growth.
7. Ensure compliance with company policies and procedures.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to lead and manage a team effectively.
4. Excellent communication and interpersonal skills.
5. Proficiency in using retail management software.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Data analysis and reporting
5. Effective communication

Minimum of 3 years in a retail supervisory position, preferably within the luxury fashion sector.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters an inclusive and collaborative workplace culture that encourages innovation and values diversity. Employees are empowered to express their creativity and contribute to the brand's legacy of excellence.