Coach Lead Supervisor
Thornton USA
Posted on Monday, January 6, 2025.
About Coach
Coach is a global fashion house founded in New York in 1941, known for its commitment to crafting beautiful, lasting products. As part of the Tapestry portfolio, Coach is dedicated to innovation, inclusivity, and stretching what's possible in the fashion industry.
Responsibilities
- Understand organizational objectives and align decisions with company priorities and values.
- Model and develop team to deliver Coach’s selling and service expectations.
- Enforce sales strategies and initiatives across all categories.
- Collaborate with management to flex store business strategies and personal selling techniques.
- Leverage floor supervisor responsibilities to deliver strong metrics and drive results.
- Maximize clienteling strategy to achieve business goals.
- Build credibility and trust with team and customers.
- Act as a brand ambassador in the local market to drive brand loyalty.
- Resolve customer issues in a solution-oriented manner.
- Develop product knowledge skills and stay aware of current collections.
- Recruit and coach the team to meet goals and utilize company tools.
Qualifications
- 1-3 years of previous retail experience, preferably in a luxury retail service environment.
- High school diploma or equivalent; college degree preferred.
Skills
- Drive for Results
- Customer Focus
- Creativity
- Interpersonal Savvy
- Learning on the Fly
- Perseverance
- Dealing with Ambiguity
- Strategic Agility
- Building Effective Teams
- Managerial Courage
Experience Requirements
1-3 years of previous retail experience, preferably in a luxury retail service environment.
Education Requirements
High school diploma or equivalent; college degree preferred.
Compensation
Base pay range $17.75 to $26.25 hourly.
Job Benefits
Coach offers competitive compensation and benefits, including opportunities for career development.
Coach Culture
Coach fosters an inclusive and innovative workplace culture, with a commitment to equity, inclusion, and diversity. Located in Thornton, CO, the company values teamwork and personal growth.