Coach Lead Supervisor

Coach, a renowned American luxury fashion brand, is celebrated for its exquisite craftsmanship and innovative design. As part of the Tapestry, Inc. family, Coach benefits from the resources and global reach of a leading house of modern luxury accessories and lifestyle brands. The company is committed to fostering a diverse and inclusive workplace where creativity and individuality are valued.

1. Oversee daily operations to ensure the store meets sales targets and customer satisfaction goals.
2. Lead and motivate a team of sales associates to deliver exceptional customer service.
3. Implement and uphold brand standards and visual merchandising guidelines.
4. Conduct regular performance evaluations and provide constructive feedback to team members.
5. Manage inventory levels and ensure accurate stock replenishment.
6. Facilitate training sessions to enhance team members' product knowledge and sales techniques.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.
4. Excellent communication and interpersonal skills.

1. Leadership and team management
2. Sales and customer service expertise
3. Strong organizational skills
4. Proficiency in retail management systems

A minimum of 2 years in a supervisory position within the retail sector, with a preference for luxury fashion experience.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach prides itself on a vibrant and inclusive culture that encourages innovation and creativity. Employees are empowered to express their individuality and contribute to the brand's legacy of excellence.