Coach Lead Supervisor

Somerville • USA

Wednesday, August 27, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its exceptional craftsmanship and innovative designs. As part of Tapestry, Inc., Coach benefits from the resources and global reach of a leading house of modern luxury lifestyle brands. The company is committed to fostering a diverse and inclusive workplace where creativity and individuality are celebrated.

1. Lead and motivate the sales team to achieve and exceed sales targets.
2. Ensure the highest level of customer service and satisfaction.
3. Implement and oversee visual merchandising standards.
4. Conduct regular training sessions to enhance team performance.
5. Monitor inventory levels and coordinate with the stock team for replenishments.
6. Analyze sales data to identify trends and opportunities for growth.
7. Maintain a strong brand presence and uphold brand standards.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in sales analysis and reporting.
4. Effective communication skills, both verbal and written.

A minimum of 3 years in a retail supervisory position, preferably within the luxury sector.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach prides itself on a culture that values innovation, collaboration, and a commitment to excellence. Employees are encouraged to express their individuality and contribute to the brand's legacy of quality and style.