Coach Lead Supervisor

San Francisco • USA

Monday, December 9, 2024

Coach, a renowned global fashion house established in New York in 1941, is celebrated for its commitment to crafting enduring and beautiful products. As part of the Tapestry portfolio, Coach is aligned with a global house of brands dedicated to innovation, inclusivity, and optimism. Tapestry, Inc., the parent company, is committed to equity, inclusion, and diversity, ensuring a workplace where all individuals can thrive.

1. Lead and supervise retail sales team to achieve sales targets and deliver exceptional customer service.
2. Ensure adherence to Coach's scheduling and availability expectations, including flexible work hours during peak retail periods.
3. Provide actionable feedback and guidance to team members to foster a high-performance culture.
4. Maintain effective relationships with customers to enhance brand loyalty and trust.
5. Implement strategic sales initiatives to drive store performance and customer engagement.

1. Proven experience in a supervisory role within the retail sector.
2. Demonstrated ability to lead and motivate a team to achieve sales goals.

1. Strong leadership and interpersonal skills.
2. Excellent customer service and relationship-building abilities.
3. Ability to handle ambiguity and adapt to changing environments.
4. Proficient in strategic planning and execution.

A minimum of 2-3 years of experience in a retail supervisory position, preferably within the luxury fashion industry.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Base pay range from $19.00 to $27.00 per hour.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for career advancement.

Coach fosters a culture of inclusivity and innovation, encouraging employees to express their creativity and drive for results. As part of Tapestry, the company is committed to creating a diverse and equitable workplace where all team members feel valued and empowered.