Coach Lead Supervisor

Queenstown • USA

Monday, June 30, 2025

Coach, a renowned brand under the Tapestry, Inc. umbrella, is celebrated for its modern luxury accessories and lifestyle collections. As an employer, Coach is committed to fostering a diverse and inclusive workplace where creativity and innovation are encouraged. Tapestry, Inc., the parent company, is a global house of brands that also includes Kate Spade and Stuart Weitzman, offering a dynamic environment for professional growth and development.

1. Lead and motivate the sales team to achieve and exceed sales goals.
2. Ensure the highest level of customer service and satisfaction.
3. Maintain visual merchandising standards in alignment with brand guidelines.
4. Assist in the recruitment, training, and development of staff.
5. Oversee store operations, including inventory management and loss prevention.
6. Act as a brand ambassador to promote Coach's image and values.

1. Proven experience in a supervisory role within retail or a similar environment.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced and dynamic environment.

1. Leadership and team management
2. Customer service excellence
3. Sales and goal orientation
4. Effective communication
5. Problem-solving and decision-making

A minimum of 2-3 years of experience in a supervisory role within retail or a related field is required.

High school diploma or equivalent; a degree in business or a related field is preferred.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for career advancement.

Coach fosters a collaborative and inclusive culture where employees are encouraged to express their creativity and contribute to the brand's legacy of craftsmanship and innovation. The company values diversity and is committed to creating a supportive environment where all team members can thrive.