Coach Lead Supervisor

Pottstown • USA

Tuesday, June 17, 2025

Coach, a renowned American luxury fashion house, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands such as Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative designs, Coach offers a dynamic and inclusive workplace that values creativity and collaboration. As an employer, Coach is committed to fostering talent and providing growth opportunities within the luxury fashion industry.

1. Lead and motivate a team to achieve sales targets and deliver exceptional customer service.
2. Act as a brand ambassador, embodying the Coach brand values and ensuring a consistent brand experience.
3. Assist in the execution of marketing strategies to drive store traffic and increase sales.
4. Oversee daily store operations, ensuring compliance with company policies and procedures.
5. Provide training and development for team members to enhance their skills and performance.

1. Proven experience in a supervisory role within retail, preferably in the luxury fashion sector.
2. Strong leadership skills with the ability to inspire and develop a team.
3. Excellent understanding of sales and customer service principles.
4. Proficiency in retail management software and MS Office Suite.
5. Ability to work flexible hours, including weekends and holidays.

1. Leadership and team management
2. Sales and customer service expertise
3. Strong communication and interpersonal skills
4. Problem-solving and decision-making abilities
5. Proficiency in retail management systems

A minimum of 2-3 years of experience in a supervisory role within the retail industry, preferably in luxury fashion.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters an inclusive and dynamic work environment that encourages creativity and innovation. The company values diversity and collaboration, providing employees with opportunities for professional growth and development in the luxury fashion industry.