Coach Lead Supervisor

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, which includes other distinguished brands such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive environment where creativity and innovation thrive. The brand is dedicated to nurturing talent and providing opportunities for professional growth within a supportive and dynamic workplace.

1. Oversee daily operations of the outlet store to ensure efficiency and profitability.
2. Lead and motivate a team of sales associates to achieve and exceed sales targets.
3. Implement and uphold company policies and procedures to maintain brand standards.
4. Provide exceptional customer service and resolve any escalated customer issues.
5. Assist in the recruitment, training, and development of store staff.
6. Analyze sales reports and metrics to identify areas for improvement.
7. Coordinate with management to develop and execute strategic sales plans.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of retail operations and sales strategies.
3. Ability to lead and inspire a team to achieve sales goals.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in using retail management software and tools.
4. Analytical skills to interpret sales data and make informed decisions.

A minimum of 3-5 years of experience in a retail supervisory position, preferably within the luxury fashion sector.

High school diploma or equivalent; a degree in business or a related field is preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach prides itself on a collaborative and inclusive culture that values diversity and encourages employees to bring their authentic selves to work. The company promotes a supportive environment where innovation and creativity are celebrated, and professional development is a key focus.