Coach Lead Supervisor

Orlando • USA

Tuesday, March 4, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that includes Kate Spade and Stuart Weitzman. Coach is celebrated for its craftsmanship and innovative design, offering a wide range of products from handbags to accessories. As an employer, Coach is committed to fostering a diverse and inclusive workplace, providing opportunities for growth and development within the luxury retail sector.

1. Oversee daily operations of the retail outlet to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Ensure exceptional customer service standards are consistently met.
4. Manage inventory levels and ensure accurate stock management.
5. Implement visual merchandising strategies to enhance store presentation.
6. Train and develop staff to enhance product knowledge and sales techniques.
7. Handle customer inquiries and resolve any issues promptly and professionally.

1. Proven experience in a supervisory role within retail, preferably in luxury fashion.
2. Strong understanding of retail sales and customer service principles.
3. Ability to lead, motivate, and develop a team.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficient in retail management software and Microsoft Office Suite.
4. Exceptional communication skills.

Minimum of 2 years in a supervisory role within a retail environment, preferably in luxury fashion.

High school diploma or equivalent; a degree in Business Administration or related field is a plus.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a collaborative and dynamic work environment where innovation and creativity are encouraged. The company values diversity and inclusion, ensuring that all employees feel respected and valued. With a focus on career growth, Coach offers numerous opportunities for advancement within the luxury fashion industry.