Coach Lead Supervisor

New York City • USA

Tuesday, August 5, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its exceptional craftsmanship and innovative designs. As part of Tapestry, Inc., Coach benefits from the resources and global reach of a leading house of modern luxury accessories and lifestyle brands. The company is committed to fostering a culture of creativity and collaboration, offering employees the opportunity to grow and excel in a dynamic environment.

1. Oversee daily operations within the concession to ensure exceptional customer service and sales performance.
2. Lead and motivate a team of sales associates to achieve individual and store sales goals.
3. Implement and monitor brand marketing strategies to enhance customer engagement and brand loyalty.
4. Ensure visual merchandising standards are maintained to reflect the brand's image.
5. Analyze sales reports to identify trends and opportunities for growth.
6. Facilitate training sessions to enhance team product knowledge and selling skills.

1. Proven experience in a supervisory role within the retail or luxury fashion industry.
2. Strong understanding of sales and customer service principles.
3. Ability to lead and inspire a team to achieve sales targets.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in analyzing sales data and market trends.
4. Ability to implement effective marketing strategies.

Minimum of 3 years in a supervisory role within the retail or luxury fashion sector.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach prides itself on a culture that values diversity, creativity, and innovation. Employees are encouraged to bring their unique perspectives and ideas, contributing to a vibrant and inclusive workplace. The company supports professional development and career progression, fostering a supportive environment where talent can thrive.