Coach Lead Supervisor

New York • USA

Sunday, August 3, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a global house of brands that unites the magic of Coach, Kate Spade, and Stuart Weitzman. Coach is renowned for its craftsmanship and innovative design, offering a wide range of products that embody a unique combination of heritage and modernity.

1. Oversee daily retail operations at the Hudson Yards location, ensuring exceptional customer service and operational excellence.
2. Lead, mentor, and develop a team of sales associates to achieve sales targets and enhance customer engagement.
3. Implement and uphold brand standards and visual merchandising guidelines.
4. Foster a positive and inclusive work environment that encourages team collaboration and growth.
5. Analyze sales reports and customer feedback to inform strategic decisions and improve store performance.
6. Coordinate with marketing teams to execute promotional activities and events.

1. Proven experience in retail management, preferably within the luxury fashion sector.
2. Strong leadership abilities with a focus on team development and performance management.
3. Excellent communication and interpersonal skills.
4. Ability to analyze sales data and market trends to drive business results.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing acumen
4. Analytical and strategic thinking
5. Effective communication

A minimum of 3-5 years in a supervisory role within the retail industry, with a preference for experience in luxury or premium brands.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Coach fosters a dynamic and inclusive culture that values creativity, collaboration, and innovation. As part of Tapestry, Inc., employees are encouraged to explore opportunities for growth and development within a supportive and diverse environment.