Coach Lead Supervisor

New York • USA

Friday, May 9, 2025

Coach, a renowned American luxury fashion house, is part of the Tapestry, Inc. conglomerate. Known for its exquisite craftsmanship and innovative designs, Coach offers a dynamic work environment that fosters creativity and growth. Tapestry, Inc. is a global leader in the fashion industry, providing its employees with unparalleled opportunities for career advancement and professional development.

1. Lead and supervise the retail team to achieve sales targets and deliver exceptional customer service.
2. Implement and oversee brand strategies to enhance customer engagement and brand loyalty.
3. Coordinate with the marketing and sales teams to optimize store performance and brand visibility.
4. Ensure compliance with company policies and procedures to maintain operational excellence.
5. Train and mentor team members to enhance their skills and performance.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in retail management software and tools.
4. Exceptional communication and problem-solving skills.

A minimum of 3-5 years of experience in retail management, with a focus on luxury brands.

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters an inclusive and collaborative workplace culture that values diversity and innovation. Employees are encouraged to express their creativity and contribute to the brand's legacy of excellence.