Coach Lead Supervisor

Mirabel • Canada

Wednesday, April 30, 2025

Coach, a renowned American luxury fashion house, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive workplace that encourages creativity and innovation, providing employees with opportunities for professional growth and development.

1. Oversee daily operations and ensure the smooth functioning of the outlet store.
2. Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Implement and monitor visual merchandising standards to enhance the customer shopping experience.
4. Conduct regular performance evaluations and provide constructive feedback to team members.
5. Manage inventory levels and coordinate with the supply chain to ensure product availability.
6. Handle customer inquiries and resolve any issues to maintain high levels of customer satisfaction.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong leadership abilities with a track record of managing and developing teams.
3. Excellent communication and interpersonal skills.
4. Proficiency in inventory management and retail operations.

1. Leadership and team management
2. Customer service excellence
3. Inventory management
4. Sales and target achievement
5. Problem-solving

A minimum of 3 years in a supervisory position within the retail sector, with a preference for luxury fashion experience.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family of brands.

Coach prides itself on a collaborative and dynamic work environment that values diversity, inclusivity, and the unique contributions of each team member. The company encourages innovation and creativity, fostering a culture where employees can thrive and grow professionally.