Coach Lead Supervisor

Michigan City • USA

Wednesday, April 2, 2025

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, which includes other esteemed brands such as Kate Spade and Stuart Weitzman. Coach is celebrated for its commitment to craftsmanship and innovative design, offering a dynamic and inclusive workplace that fosters creativity and growth.

1. Oversee daily operations of the outlet store, ensuring high standards of customer service and sales performance.
2. Lead and mentor sales associates, providing guidance and support to achieve individual and team goals.
3. Implement and monitor sales strategies to drive revenue and enhance brand presence.
4. Ensure visual merchandising standards are maintained to reflect the brand's image.
5. Handle customer inquiries and resolve issues to maintain customer satisfaction and loyalty.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury or fashion sectors.
2. Strong understanding of sales principles and customer service practices.
3. Ability to lead and motivate a team to achieve sales targets.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in point-of-sale systems and retail software.
4. Effective communication skills, both verbal and written.

Minimum of 3 years in a retail supervisory role, with a focus on sales and customer service.

High school diploma or equivalent; Bachelor's degree in Business or related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a collaborative and innovative culture where employees are encouraged to express their creativity and contribute to the brand's success. The company values diversity and inclusivity, providing a supportive environment for professional growth.