Coach Lead Supervisor

Miami USA

Sunday, January 19, 2025

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its craftsmanship and innovative design. As part of Tapestry, Inc., Coach is committed to hiring and developing the best talent in the industry.

1. Understand organizational objectives and align decisions with company priorities and values.
2. Model and develop team to deliver Coach’s selling and service expectations.
3. Enforce sales strategies and initiatives across all categories.
4. Adapt store business strategies and personal selling techniques to contribute to overall store and financial results.
5. Maximize clienteling strategy in partnership with management.
6. Build credibility and trust with team and customers.
7. Act as a brand ambassador in the local market.
8. Resolve customer issues in a solution-oriented manner.
9. Develop product knowledge skills and remain aware of current collections.
10. Recruit and coach the team to meet goals and utilize company tools.
11. Manage daily operational tasks according to Coach standards.
12. Interact and communicate with supervisors regularly.
13. Maintain interior and exterior upkeep of the building.
14. Use retail systems and reporting tools to make informed decisions.

1. 1-3 years of previous retail experience, preferably in a luxury retail service environment.
2. High school diploma or equivalent; college degree preferred.

1. Drive for results
2. Customer focus
3. Creativity
4. Interpersonal savvy
5. Learning on the fly
6. Perseverance
7. Dealing with ambiguity
8. Strategic agility
9. Building effective teams
10. Managerial courage

1-3 years of previous retail experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Tapestry, Inc. is an equal opportunity and affirmative action employer, offering a diverse and inclusive workplace.

Located in Miami, FL, Coach fosters a dynamic and inclusive environment where employees are encouraged to bring their best selves to work. The company values diversity and is committed to creating a supportive and engaging workplace.