Coach Lead Supervisor
Coach, a prominent brand under the Tapestry, Inc. umbrella, is renowned for its modern luxury accessories and lifestyle collections. Tapestry, Inc. is a global house of brands that embraces the exploration of individuality and innovation. Coach is committed to fostering a diverse and inclusive workplace, where creativity and craftsmanship are at the forefront of its operations.
- Oversee daily operations within the outlet store to ensure efficient and effective performance.
- Lead and motivate the sales team to achieve and exceed sales targets.
- Ensure adherence to brand standards and guidelines in all customer interactions.
- Coordinate with marketing teams to implement promotional strategies.
- Analyze sales data to identify trends and opportunities for growth.
- Provide exceptional customer service and resolve any escalated issues.
- Manage inventory levels and ensure product availability.
- Proven experience in retail management or a similar supervisory role.
- Strong understanding of sales principles and customer service practices.
- Ability to analyze sales metrics and develop action plans.
- Leadership and team management
- Excellent communication and interpersonal skills
- Proficiency in sales and inventory management software
- Strong analytical and problem-solving abilities
A minimum of 3 years in a supervisory role within the retail industry, preferably in luxury or fashion sectors.
Bachelor's degree in Business Administration, Marketing, or a related field preferred.
Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.
Coach fosters a dynamic and collaborative environment where innovation and creativity are encouraged. The brand values diversity and inclusion, offering a supportive atmosphere for professional growth and development.


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