Coach Lead Supervisor

Laval • Canada

Tuesday, October 21, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which also includes other prestigious brands. As an employer, Coach is committed to fostering a dynamic and inclusive work environment that encourages creativity and innovation, offering employees the opportunity to grow within the company and the broader Tapestry family.

1. Lead and motivate the sales team to achieve and exceed sales targets.
2. Ensure exceptional customer service standards are consistently met.
3. Oversee store operations, including inventory management and visual merchandising.
4. Develop and implement strategies to enhance customer engagement and brand loyalty.
5. Provide training and development opportunities for team members.
6. Analyze sales data to identify trends and opportunities for growth.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of luxury fashion and brand representation.
3. Demonstrated ability to lead and inspire a team.
4. Excellent communication and interpersonal skills.

1. Leadership and team management
2. Customer service excellence
3. Sales and marketing acumen
4. Analytical and problem-solving abilities
5. Proficiency in retail management software

A minimum of 3 years in a retail supervisory position, preferably within the luxury fashion sector.

Bachelor's degree in Business, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach promotes a collaborative and inclusive culture, where diversity is celebrated, and employees are encouraged to bring their unique perspectives to the table. The company values innovation, teamwork, and a commitment to excellence, creating a vibrant workplace where individuals can thrive and contribute to the brand's success.