Coach Lead Supervisor

Coach is a global fashion house founded in New York in 1941, known for crafting beautiful, lasting products. As part of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and stretching what's possible. The company values equity, inclusion, and diversity, and is dedicated to hiring and developing the best talent.

1. Understand organizational objectives and make decisions in partnership with Store Manager(s) and Assistant Store Manager(s) that align with company priorities and values.
2. Model and develop team to deliver Coach’s selling and service expectations.
3. Enforce sales strategies and initiatives across all categories.
4. Flex store business strategies and personal selling techniques to contribute to overall store and financial results.
5. Maximize clienteling strategy in partnership with Store Manager(s) and Assistant Store Manager(s).
6. Build credibility and trust with team and customers, serving as a personal fashion advisor.
7. Act as a brand ambassador in the local market to drive brand loyalty and business.
8. Manage daily operational tasks according to Coach standards.
9. Interact and communicate with supervisor(s) regularly, maintaining a calm and professional demeanor.
10. Use all retail systems and reporting tools to make informed decisions.

1. Courage to provide direct and actionable feedback.
2. Creativity in generating new and unique ideas.
3. Customer focus to meet expectations and requirements.
4. Ability to deal with ambiguity and cope with change.
5. Drive for results, consistently exceeding goals.
6. Interpersonal savvy to build effective relationships.
7. Ability to learn quickly and adapt to new problems.

1. Strategic agility to anticipate future trends.
2. Ability to develop direct reports and others.
3. Skill in building effective teams.

Experience in retail sales and operations, with a focus on team leadership and customer service.

Base pay range $17.50 to $27.00.

Coach offers equal opportunity and affirmative action employment, with decisions based on qualifications. Reasonable accommodations are provided for disabilities or religious beliefs.

Coach fosters an inclusive and innovative culture, with a commitment to equity, inclusion, and diversity. The workplace is located in Las Vegas, NV.