Coach Lead Supervisor

Johnson Creek • USA

Tuesday, June 17, 2025

Coach, a prominent name in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that includes Kate Spade and Stuart Weitzman. Known for its modern luxury accessories and lifestyle collections, Coach is committed to innovation and authenticity. As an employer, Coach offers a dynamic work environment that fosters creativity and growth, encouraging employees to develop their skills and advance their careers within the company.

1. Oversee daily operations of the outlet store to ensure efficiency and effectiveness.
2. Lead and mentor a team of sales associates, fostering a collaborative and high-performance culture.
3. Ensure exceptional customer service standards are consistently met and maintained.
4. Analyze sales reports and data to identify trends and implement strategies for improvement.
5. Coordinate with management to develop and execute business plans and marketing strategies.
6. Maintain visual merchandising standards to enhance the customer shopping experience.
7. Handle customer inquiries and resolve issues promptly and professionally.

1. Proven experience in a supervisory role within the retail or luxury fashion industry.
2. Strong leadership skills with the ability to motivate and develop team members.
3. Excellent communication and interpersonal skills.
4. Proficiency in analyzing sales data and developing actionable strategies.

1. Leadership and team management
2. Customer service excellence
3. Sales analysis and strategy development
4. Effective communication
5. Problem-solving and conflict resolution

A minimum of 3-5 years of experience in a supervisory role within the retail or luxury fashion industry is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on Coach products.

Coach fosters an inclusive and innovative culture where employees are encouraged to express their creativity and contribute to the brand's success. The company values diversity and is committed to creating a supportive environment where all team members can thrive.