Coach Lead Supervisor

Jacksonville • USA

Monday, September 15, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. conglomerate, which includes other prestigious brands. As an employer, Coach is committed to fostering a diverse and inclusive environment where creativity and innovation thrive. The brand is celebrated for its dedication to craftsmanship and quality, offering employees a dynamic and rewarding workplace.

1. Lead and supervise a team of sales associates to achieve sales targets and deliver exceptional customer service.
2. Act as a brand ambassador, embodying the Coach brand values and ensuring a premium shopping experience for clients.
3. Develop and implement sales strategies to drive business growth and enhance customer engagement.
4. Train, mentor, and motivate team members to reach their full potential and uphold store standards.
5. Manage inventory and visual merchandising to maintain an appealing store environment.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal abilities.
4. Ability to work in a fast-paced environment and adapt to changing priorities.
5. Proficiency in retail management software and Microsoft Office Suite.

1. Leadership and team management
2. Sales and customer service
3. Communication and interpersonal skills
4. Strategic planning and execution
5. Inventory management

Minimum of 3 years of experience in retail, with at least 1 year in a supervisory role, ideally within the luxury fashion sector.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach prides itself on a collaborative and innovative culture, where employees are encouraged to express their creativity and contribute to the brand's success. The company values diversity and inclusivity, creating an environment where all team members can thrive.