Coach Lead Supervisor

Hagerstown • USA

Wednesday, July 2, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its craftsmanship and innovative design. As part of Tapestry, Inc., Coach benefits from the resources and global reach of a leading house of modern luxury lifestyle brands, offering employees a dynamic and supportive environment.

1. Oversee daily operations of the outlet store to ensure efficiency and profitability.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Implement marketing strategies to enhance brand visibility and customer engagement.
4. Ensure adherence to brand standards and visual merchandising guidelines.
5. Manage inventory levels and conduct regular stock assessments.
6. Provide exceptional customer service and resolve any escalated issues.
7. Train and develop team members to enhance their skills and performance.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.

1. Leadership and team management
2. Excellent communication and interpersonal skills
3. Strong analytical and problem-solving abilities
4. Proficiency in retail management software

A minimum of 3 years in a retail supervisory position, preferably within the luxury fashion sector.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of innovation, collaboration, and inclusivity, where employees are encouraged to express their creativity and contribute to the brand's legacy. The company values diversity and is committed to creating an environment where everyone feels valued and respected.