Coach Lead Supervisor

Hackensack • USA

Monday, February 17, 2025

Coach, a distinguished global fashion house founded in New York in 1941, is renowned for its craftsmanship and timeless designs. As part of the Tapestry portfolio, Coach shares a commitment to innovation, inclusivity, and optimism, reflecting the values of its parent company. Tapestry, Inc. is a global house of brands that prioritizes equity, inclusion, and diversity, creating an environment where employees are encouraged to be their authentic selves.

1. Lead and supervise a team to achieve sales goals and enhance customer satisfaction.
2. Implement and oversee store operations, ensuring adherence to company policies and procedures.
3. Foster a positive and inclusive work environment that encourages team collaboration and individual growth.
4. Provide actionable feedback and coaching to team members to improve performance and develop skills.
5. Manage scheduling to meet business needs, including nights, weekends, and holidays.
6. Maintain effective communication with management and team members to ensure alignment with company objectives.

1. Proven leadership experience in a retail environment.
2. Strong understanding of retail operations and customer service excellence.
3. Ability to work flexible hours, including nights, weekends, and holidays.

1. Excellent interpersonal and communication skills.
2. Strong problem-solving and decision-making abilities.
3. Ability to motivate and lead a team effectively.
4. Proficient in handling ambiguity and adapting to change.

Minimum of 2 years in a supervisory role within a retail setting.

High school diploma or equivalent required; Bachelor's degree preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of inclusivity and creativity, encouraging employees to express themselves and contribute to the brand's legacy of innovation. The company values diversity and is committed to providing equal opportunities for all employees.