Coach Lead Supervisor

Grand Rapids • USA

Tuesday, October 7, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. portfolio. Tapestry, Inc. is a global house of brands that unites the magic of Coach, Kate Spade New York, and Stuart Weitzman. As an employer, Coach is committed to fostering an inclusive and diverse workplace where creativity and innovation are encouraged.

1. Lead and motivate the sales team to achieve sales targets and enhance customer satisfaction.
2. Oversee daily operations of the outlet to ensure efficiency and effectiveness.
3. Implement brand marketing strategies to increase brand awareness and customer engagement.
4. Provide exceptional customer service and resolve any customer issues promptly.
5. Train and develop team members to enhance their skills and performance.

1. Proven experience in a supervisory role within the retail industry.
2. Strong understanding of sales principles and customer service practices.
3. Ability to lead and motivate a team effectively.

1. Excellent leadership and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficient in using retail management software and tools.

Minimum of 2 years in a supervisory role within the retail sector, preferably in luxury fashion.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, and employee discounts.

Coach fosters a dynamic and inclusive culture where employees are encouraged to express their creativity and innovation. The company values diversity and is committed to creating an environment where all employees can thrive and contribute to the brand's success.