Coach Lead Supervisor

Gilbert • USA

Friday, July 18, 2025

Coach, a renowned name in the luxury fashion industry, is part of the Tapestry, Inc. family, which is a global house of brands that includes Kate Spade and Stuart Weitzman. As an employer, Coach is dedicated to fostering a culture of creativity, innovation, and inclusivity, providing its employees with opportunities for professional growth and development in a dynamic and supportive environment.

1. Lead and motivate the sales team to achieve and exceed sales targets.
2. Ensure exceptional customer service and brand representation at all times.
3. Oversee daily store operations and ensure compliance with company policies.
4. Assist in the recruitment, training, and development of store staff.
5. Analyze sales reports and develop strategies to improve performance.
6. Maintain visual merchandising standards and store presentation.
7. Handle customer inquiries and resolve any issues promptly.

1. Proven leadership experience in retail or a related field.
2. Strong understanding of sales principles and customer service practices.
3. Ability to manage and motivate a team effectively.
4. Excellent communication and interpersonal skills.

1. Leadership and team management
2. Sales and customer service expertise
3. Analytical and problem-solving abilities
4. Strong organizational skills
5. Proficiency in retail management software

A minimum of 3 years of experience in a supervisory role within the retail sector, preferably in luxury fashion.

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of innovation and inclusivity, encouraging employees to express their individuality while working collaboratively. The company values diversity and is committed to creating an environment where everyone can thrive and contribute to the brand's success.