Coach Lead Supervisor

Gilbert • USA

Sunday, December 22, 2024

Coach, a renowned American luxury fashion brand, is celebrated for its exquisite craftsmanship and innovative design in leather goods, footwear, and ready-to-wear apparel. As part of Tapestry, Inc., Coach benefits from the robust backing of a global house of brands committed to pushing the boundaries of modern luxury and fostering a culture of inclusivity and creativity.

1. Oversee daily retail operations to ensure efficiency and compliance with company standards.
2. Lead, mentor, and develop a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Implement visual merchandising strategies to enhance store aesthetics and customer engagement.
4. Monitor inventory levels and coordinate with the supply chain to maintain optimal stock levels.
5. Resolve customer inquiries and complaints with professionalism and tact.
6. Collaborate with management to develop and execute strategic sales initiatives.

1. Proven experience in a supervisory role within a retail environment.
2. Strong understanding of retail operations and sales principles.

1. Leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in retail management software and point of sale systems.
4. Strong problem-solving and decision-making skills.

A minimum of 2 years in a supervisory capacity within the retail sector, preferably in luxury or high-end brands.

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a dynamic and inclusive workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to innovate and contribute to the brand's legacy of excellence and craftsmanship.