Coach Lead Supervisor

Coach, a distinguished name in luxury fashion, is renowned for its craftsmanship and innovative designs. As part of the Tapestry, Inc. portfolio, Coach benefits from the global reach and resources of a leading luxury conglomerate, offering employees a dynamic and supportive environment.

1. Oversee daily operations of the outlet store to ensure smooth and efficient functioning.
2. Lead, mentor, and develop a team of sales associates to achieve sales targets and deliver exceptional customer service.
3. Implement and uphold brand standards and visual merchandising guidelines.
4. Manage inventory levels and conduct regular stock audits to maintain optimal stock levels.
5. Address and resolve customer inquiries and complaints promptly and professionally.
6. Collaborate with management to develop and execute strategic sales initiatives.

1. Proven experience in a supervisory role within the retail industry, preferably in luxury fashion.
2. Strong understanding of retail operations and sales principles.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in inventory management and visual merchandising.
4. Problem-solving skills with a customer-centric approach.

A minimum of 2 years in a supervisory role within the retail sector, with a preference for experience in luxury fashion.

High school diploma or equivalent required; Bachelor's degree in Business or related field preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. group.

Coach fosters an inclusive and collaborative workplace culture that values diversity and encourages creativity. Employees are empowered to innovate and contribute to the brand's legacy of excellence.