Coach Lead Supervisor

Elizabeth • USA

Wednesday, May 21, 2025

Coach, a renowned American luxury fashion house, is celebrated for its exquisite craftsmanship and innovative designs in leather goods, accessories, and ready-to-wear. As part of the Tapestry, Inc. family, Coach benefits from the conglomerate's commitment to fostering creativity, sustainability, and diversity within the workplace. Tapestry, Inc. is a global leader in the luxury fashion industry, offering employees a dynamic environment that encourages professional growth and development.

1. Oversee daily operations of the retail outlet to ensure smooth and efficient functioning.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Provide exceptional customer service and resolve any escalated customer issues.
4. Implement and monitor visual merchandising standards to enhance store presentation.
5. Coordinate with management to execute promotional strategies and events.
6. Train and develop team members to enhance their skills and performance.
7. Manage inventory levels and ensure accurate stock management.

1. Proven experience in a supervisory role within the retail sector.
2. Strong leadership and team management capabilities.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced environment and handle multiple tasks efficiently.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Inventory management
5. Visual merchandising

A minimum of 3 years of experience in a retail supervisory position, preferably within the luxury fashion sector.

High school diploma or equivalent; a degree in business or a related field is advantageous.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. group.

Coach fosters an inclusive and collaborative workplace culture that values diversity and innovation. Employees are encouraged to express their creativity and contribute to the brand's success while enjoying a supportive and dynamic work environment.