Coach Lead Supervisor

Elizabeth • USA

Sunday, February 16, 2025

Coach, a distinguished name in luxury fashion, is a part of the Tapestry, Inc. family, a global house of brands that includes Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a dynamic and inclusive workplace where employees are encouraged to grow and contribute to the brand's legacy of excellence.

1. Model exemplary performance behaviors to impact sales and operational processes.
2. Collaborate with Store and Assistant Store Managers to align decisions with company priorities.
3. Develop and enforce sales strategies and initiatives across all categories.
4. Maximize team selling and personal selling techniques to achieve financial results.
5. Manage productivity by holding sales team accountable for personal sales.
6. Implement clienteling strategies to achieve business goals.
7. Serve as a personal fashion advisor to customers, building trust and credibility.
8. Act as a brand ambassador in the local market to drive brand loyalty.
9. Resolve customer issues with a solution-oriented approach.
10. Recruit and develop team members to meet business needs.
11. Provide regular feedback and coaching to enhance team performance.
12. Manage daily operational tasks according to Coach standards.
13. Maintain the store's interior and exterior upkeep in partnership with the corporate office.
14. Utilize retail systems and reporting tools to make informed decisions.
15. Ensure adherence to all retail policies and procedures.

1. Proven track record in a supervisory role within a retail environment.
2. Demonstrated ability to drive sales and meet performance metrics.
3. Strong understanding of retail operations and business acumen.

1. Drive for results and customer focus.
2. Creativity and interpersonal savvy.
3. Ability to learn quickly and adapt to new challenges.
4. Perseverance and dealing with ambiguity.
5. Strategic agility and building effective teams.
6. Managerial courage.

Minimum of 3 years of experience in a retail supervisory role, preferably in luxury fashion.

Bachelor's degree in Business, Marketing, or related field preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively towards shared goals. The brand values diversity and inclusivity, creating an environment where every team member feels valued and empowered to contribute to the brand's success.